In case you can’t obtain the information you need on the phone or over the live chat service, you have available our online contact form. The technical support staff monitors it 24–7 and we’ll respond within one hour. Remember, the more information you present when you write to us, the less difficult it’s going to be for us to complete our job even sooner.
All the fields need to be completed aside from those labeled as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 270335
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
To check the status of your server if you think there’s an issue, visit: www.properstatus.com