Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution warranty with all of our cloud hosting packages packages, meaning that every single assistance question you email is going to be replied to in only one hour max. Our support team members have been educated to promptly sort out any case and to provide you with timely advice on any difficulty that you possibly have.
A Top–quality Support Service
Our help and support service is provided by a team of qualified specialists who’re ready to answer to your questions as fast as possible. You’re able to get hold of the technical support team by launching a customer assistance ticket from your Control Panel or by sending us an e–mail. On working days, you may also call us on the phone or take advantage of the live chat solution.
An Intuitive Help Section
Our company has included an extensive practical knowledge base into the Control Panel to enable you to have handy step–by–step information anytime. Each part of the Control Panel features its own contextual support area offering a list of how–to articles. We have also organized instructional videos to give you a much better idea of just how to execute any presented activity.