Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all our Linux cloud website hosting packages, which means each individual support question you send will be answered to in only one hour max. Our support team members have been trained to very quickly resolve any situation and to supply you with relevant information on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a crew of competent experts who definitely are prepared to reply to your questions as soon as possible. You can speak to the tech support team by opening a help and support ticket from your Web Control Panel or by sending us an email message. On business days, you may also call us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while working on your sites within the Control Panel, you are able to always just click the Help key and track down your question in the listing of articles that will come up. We have as well turned the majority of the articles into video tutorials. The listing of educational videos will come up if you pick the Videos button located in each section.