Linux Dedicated Hosting
24/7/365 Customer Support Service

A Sixty–Minute Support Ticket Response Guarantee

All your support requests will be responded to in maximum sixty minutes after the support ticket or email has been submitted. If your issue needs additional assistance from an administrator, we’ll forward the ticket or the email to the person on duty and we will leave a comment to notify you that more time will be required for discovering the optimal solution. Furthermore if you take advantage of our Administration Services package, all of the server administration services included there will be completed whenever you decide.

A Topflight Customer Support Service

Our help desk support staff will be at your disposal 24–7–365 should you need help with the Web Control Panel or with any of the apps that we preinstall for you on the dedicated web hosting server. Furthermore if you require help with the routine admin tasks on your dedicated hosting server, you can order our Administration Services package, which includes backup disk storage space, weekly Operating System updates, problem troubleshooting and software installation procedures, server monitoring and restarting services, etc.

An Intuitive Help Area

We have provided our Web Control Panel with a circumstantial knowledgebase, which offers in–depth explanations of its features and functions. Plus, we have prepared in–depth video tutorials that will further show you how to perform a specific action or resolve a regularly encountered issue. All the instructional articles and the tutorial video clips are readily reachable from every Web Control Panel section through the Help and Videos buttons located in the top right corner.