Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center included in your Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you may possibly have, they are compiled by our support team of capable technicians.

  • Top quality support service
  • Educational Videos

  • If you’d rather see how an action is fulfilled or how an issue is sorted out, instead of just reading about it, then check out our collection of instructional video tutorials. They address a variety of different issues and will help you quickly understand how to work with the Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 technical support service and come with a one–hour response guarantee. Our practiced technical support engineers will be online 24–7 and will remedy any issue that you might stumble upon within less than sixty minutes after the customer support ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.