Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help section integrated into our Web Control Panel. It includes a detailed repository with commonly asked questions and comprehensive educational articles prepared by our proficient customer support team.

  • Top quality support service

  • Educational Videos

  • For users who want to find out how to deal with a frequently experienced issue by watching an educational video, we have added a selection of video tutorials to our Web Control Panel. All the video tutorials are concise and easy to follow. They offer you visual presentations of different site administration operations.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 customer service and a 1–hour ticket response guarantee. Our accomplished support engineers will be available to you night and day to respond to your enquiries and to troubleshoot any issue that you might have. Simply submit a technical support ticket from the Help Center section and we will respond back to you in a jiffy.